Your boiler works harder than any other appliance in your home — providing heating and hot water every day of the year without complaint, until the day it stops. When that day comes, you need a decision quickly. Can it be repaired economically, or has it reached the point where replacement makes more sense than another repair bill on a boiler that’s approaching the end of its working life?
We install, repair, and service boilers across the Medway Towns, working with all major manufacturers and recommending the right solution based on your property’s specific requirements rather than pushing whatever’s easiest or most profitable to fit. Whether you need an emergency repair to restore heating tonight, a planned replacement for a boiler that’s costing more in repairs than it’s worth, or a new installation as part of a heating system upgrade, we handle the complete process from assessment through to commissioning and certification.
Every boiler we install or repair is handled by Gas Safe registered engineers and certified to current safety standards. We provide manufacturer warranty registration, benchmark commissioning records, and all documentation you need for compliance and future reference. Contact us for a free assessment and honest advice on your boiler situation.
Choosing the right boiler for your property makes a significant difference to comfort, efficiency, and running costs for years to come. We assess your home’s size, the number of radiators, the number of bathrooms, and your household’s hot water demand to recommend the right boiler type and output. A combi boiler heats water on demand without a cylinder and suits most one or two bathroom properties across the Medway Towns. A system boiler works with a hot water cylinder and handles higher simultaneous demand in larger properties with multiple bathrooms. A regular boiler suits traditional heating systems with both a cylinder and a cold water tank. We install all types from all major manufacturers including Worcester Bosch, Vaillant, Baxi, Ideal, and Viessmann. Every installation includes full Gas Safe certification, benchmark commissioning, and manufacturer warranty registration.
A boiler that’s losing pressure, cutting out intermittently, making unusual sounds, failing to ignite reliably, or producing lukewarm water rather than hot needs professional diagnosis to identify the actual fault rather than guesswork that replaces parts until something works. We repair boilers from all major manufacturers across the Medway Towns, using calibrated diagnostic equipment and carrying the most common replacement parts — pumps, diverter valves, PCBs, pressure sensors, ignition leads, and heat exchangers — to resolve the majority of faults on the first visit without needing to order parts and return. We explain what’s wrong, what the repair costs, and whether the repair makes economic sense given the boiler’s age and condition before proceeding. Sometimes honest advice means telling you the boiler isn’t worth fixing.
Annual servicing keeps your boiler running efficiently, identifies developing problems before they cause breakdowns, and maintains your manufacturer’s warranty — which is voided on most brands if servicing lapses. A service checks gas pressure, burner operation, flue integrity, ignition sequence, safety device function, and general condition. We clean components where needed, check seals and connections, test the system under operating conditions, and provide a service record documenting everything checked. Poorly maintained boilers use more gas to produce the same heat, increasing your bills incrementally each year. A boiler serviced annually typically lasts several years longer than one that’s neglected until it breaks down. We offer annual servicing across the Medway Towns and can set up reminders so you don’t forget to book.
Knowing when to replace rather than repair is one of the most valuable pieces of advice a Gas Safe engineer can give you. A boiler that’s over twelve to fifteen years old, requires increasingly frequent repairs, has lost significant efficiency, or uses obsolete parts that are difficult and expensive to source has typically reached the point where replacement delivers better value than another repair. Modern condensing boilers operate at 90-94% efficiency compared to 60-80% on older non-condensing models, meaning lower gas bills from the day the new boiler fires. We handle the complete replacement process — removing the old boiler, fitting the new one, connecting to your existing heating system, commissioning, and certifying. If the flue route or boiler position needs changing, we manage the pipework modifications and any associated building work.
A boiler installation is one of the most important investments in your home’s comfort and safety. The engineer who installs it determines whether the boiler performs to its design specification, runs efficiently, operates safely, and qualifies for the manufacturer’s full warranty. A poorly installed boiler wastes gas, underperforms, breaks down more frequently, and in the worst cases presents a carbon monoxide risk to your household. The quality of the installation matters as much as the quality of the boiler itself.
We provide detailed quotes for every boiler installation specifying the boiler model, the flue arrangement, any pipework modifications, system additions like filters and scale reducers, Gas Safe certification, benchmark commissioning, and warranty registration. You see exactly what’s included before work starts, and the price doesn’t change unless you alter the specification.
We carry out boiler installations and repairs throughout the Medway Towns and surrounding Kent, covering Gillingham, Chatham, Rochester, Strood, Rainham, Walderslade, Lordswood, Wigmore, Hempstead, Parkwood, Sittingbourne, Maidstone, Gravesend, and surrounding areas.
A new boiler often coincides with a bathroom renovation — and having the same plumber handle both makes practical sense. We carry out complete bathroom installations across the Medway Towns, handling first fix plumbing, waste routing, supply positioning, waterproofing, and sanitaryware fitting. Our service covers suite replacements, full redesigns with layout changes, wet room conversions, and ensuite creations. If you’re replacing the boiler and updating the bathroom at the same time, we coordinate both projects so the plumbing work flows efficiently and the new boiler is sized to serve the updated bathroom’s demand.
When your boiler fails outside normal hours or a plumbing emergency strikes, you need someone who picks up the phone and arrives quickly. We provide emergency plumbing services across the Medway Towns, responding to boiler breakdowns, burst pipes, major leaks, blocked drains, and any situation where heating, hot water, or water supply has failed or water is causing damage. We diagnose the problem accurately, carry out a permanent repair where possible, and confirm pricing before work begins. If the boiler can’t be repaired on the spot, we make the system safe and advise on next steps.
Your boiler is only one part of the heating system — the radiators, pipework, valves, and controls all need to work together for efficient, even heat distribution. We install, repair, and maintain central heating systems across the Medway Towns, covering radiator installations, thermostatic valve fitting, power flushing to remove sludge and debris, and system balancing to ensure every radiator heats evenly. If your new boiler installation reveals that the existing radiators or pipework need upgrading to match the new boiler’s performance, we handle the system improvements as part of the same project.
Need a new boiler or a repair? Contact us today for a free, no-obligation quote from Gas Safe registered Medway engineers.