We are Gas Safe registered plumbers working across the Medway Towns and the wider Kent area, providing domestic plumbing and heating services to homeowners and landlords in Gillingham, Chatham, Rochester, Strood, Rainham, and the surrounding communities. From boiler installations and bathroom fitting to emergency repairs, central heating work, and general plumbing maintenance, we handle every type of domestic plumbing job and deliver it safely, professionally, and to the standard you’d expect from a plumber you’re trusting with your home.
We set this business up around a simple idea — that homeowners deserve a plumber who turns up when they say they will, explains what’s needed without jargon, charges a fair price, and does the work properly the first time. No call-out fees that appear from nowhere, no hourly rates that stretch mysteriously, and no half-finished jobs left for someone else to sort out.
Every job we take on is handled by qualified, experienced plumbers who work with us consistently and understand the standards we maintain. Whether it’s replacing a washer on a dripping tap or installing a complete heating system, you get the same honesty, the same communication, and the same quality of workmanship throughout. That consistency is what our reputation is built on.
Every gas appliance we install, repair, or service is handled by a Gas Safe registered engineer — the legal requirement for anyone working on gas in the UK. Registration means our competence is verified annually, our qualifications are current, and our work meets the safety standards that protect you and your family. We provide gas safety certificates for every installation, benchmark commissioning records for new boilers, and landlord CP12 certificates for rental properties. You can verify our registration number on the Gas Safe Register at any time. Gas work done by unregistered individuals is not only illegal but genuinely dangerous — carbon monoxide from poorly installed or serviced appliances is a silent killer. Our registration is your guarantee that the work is done safely and correctly.
You deserve to know what you’re paying before work starts. We provide clear quotes for larger jobs and upfront pricing for smaller repairs — no vague estimates, no hidden call-out fees, and no invoices that don’t match what was discussed on site. For boiler installations and bathroom projects, our quotes itemise every element so you can see exactly where the money goes. For repairs and smaller work, we tell you the cost before we proceed so you can approve it with confidence. If we find something unexpected during the job — and older Medway properties regularly produce surprises behind walls and under floors — we explain the situation, tell you what it means, and agree the cost before any additional work happens.
We arrive when we say we will. It sounds basic, but it’s one of the most common complaints homeowners have about tradespeople — waiting half a day for someone who never shows or turns up two hours late without explanation. We provide specific appointment windows, we call if anything changes, and we respect that your time matters as much as ours. During larger projects, we keep you informed about which days we’re on site, what’s happening at each stage, and when decisions need your input. If we need to order a part or schedule a return visit, we tell you exactly when and follow through. You should never have to chase your own plumber.
We’ve worked across the Medway Towns for years and that experience shows in how we approach every job. We know the Victorian terraces through Gillingham and Rochester have different plumbing configurations to the post-war housing in Strood and Walderslade. We understand which eras of property commonly have lead supply pipes, which estates typically have undersized gas supplies that affect boiler performance, and which types of heating system suit different property sizes across the area. That practical knowledge means more accurate diagnoses, better recommendations, and fewer surprises during the work. We’re not learning on your property — we’ve seen what’s behind the walls in homes like yours across every part of the Medway Towns.
Want to know more about how we work? Contact us — we’re always happy to discuss your project and answer your questions.